All the personal data gathered on the website of LEVELHemd GmbH are stored and used with the only aim of providing customized service to the clients.
They cannot be given or sold by any mean to third-parties, nor used for other purposes than the production and the delivery of the customized products and the related communication between LEVELHemd GmbH and the clients.
LEVELHemd has as a priority the offer of high-quality clothing.
The colors on the screen depict in the best possible way the offered fabrics. However, depending on the device used, they can slightly differ from the real ones.
Every shirt produced by our trusted tailor in China undergo a accurate quality control in Switzerland. The product is sent to the client through the swiss mail system only after strict quality control.
The order is considered effective as soon as the client completes the payment according to the modalities described in the confirmation email sent by LEVELHemd GmbH.
By the first order of a tailor made shirt, it is possible that it will not perfectly fit your body. LEVELHemd GmbH suggest therefore to perform a \'test\'-order. For the successive orders, modifications to the measures may be done according to the desired wearability.
The client may request modifications until 24 hours from the order submission. After that, no further modifications can be granted.
When an order is submitted, it cannot be discarded.
Every product is unique and hand-made according to the measures inserted by the client. LEVELHemd GmbH doesn’t accept for any reason the return of the product, with the exception of production errors.
In case of a production error that was not identified by our quality control, we ask to the client to send us proof with a digital picture within 10 days from the delivery, to the address firstname.lastname@example.org. LEVELHemd reserves the right to analyse the problem. If a production error is identified, LEVELHemd offers a \"satisfied or reimboursed\" guarantee. The client can choose between a total refund or a substitution of the product without additional costs.
Every information and the prices exposed in the website can be modified anytime without any notice. LEVELHemd GmbH shows this information without guarantee. The only binding prices are the ones displayed on the order confirmation.
Every relation between LEVELHemd GmbH and the users of the website are regulated only by the swiss law. Every argument derived from the use the website of LEVELHEmd GmbH are under the authority of the court of Lugano, with exception for the instances where the swiss law require another tribunal.